My CSV upload says Failed.

When you have successfully created a profile with a CSV file and subsequently try to upload a file into it, you may receive a failed message. 

Please see the below steps to help you identify why your CSV upload failed.

Step 1. You will receive a 'failed' status if your CSV upload was unsuccessful. 

Step 2. The option to retrieve further information about why your CSV upload failed is available when you select Details. 


For more information on CSV uploads visit our article: CSV - What's needed?

If you have any questions contact

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