How do I cancel an order?

Sometimes you may have orders that you no longer require having in your dashboard as for whatever reason they do not need to be processed. 

Please note, you cannot cancel a "manifested" order using Scurri, you will need to contact the carrier or your partner directly. 

1. Log in to using your username and password. 

2. The default view is like this:


3. Go into the status where the order is which you want to 'Cancel'. Tick the order and select cancel.


4. You can also open your order and then, simply select, "Cancel" 


5. Confirm you are happy to cancel the order and that's it. 

As ever, if there is anything you need, please contact us at

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