Delivery is the number one reason for basket abandonment in eCommerce. Research shows that 58% of customers will choose one retailer over another simply because of better delivery options.
The Scurri Checkout Delivery Options feature empowers you to take control of your checkout experience. Instead of offering a static list of shipping methods, you can dynamically present accurate, personalised carrier options to your customers based on their location, the contents of their basket, and the time of purchase.
By setting up Checkout Delivery Options, you can:
Boost conversion: Reduce basket abandonment by providing choice and transparency.
Set realistic expectations: Provide Estimated Delivery Dates (EDD) at the point of sale.
Improve first-time delivery: Offer convenient Pick-up/Drop-off (PUDO) points or Named Day delivery.
Stay agile: Update your delivery offering in the Scurri UI without needing developer resources for every change.
Prerequisites
To use this feature, your business must meet the following criteria:
Web ownership: You must have full control over your website's checkout logic.
API capability: You must have internal development resources to integrate with the Scurri Delivery Options API.
Scurri production account: This feature must be enabled in your live production environment.
Module access: Checkout Delivery Options is an add-on module. Contact your Customer Success Manager if you do not have access.
Key concepts
Before you begin creating delivery options, it is helpful to understand the following core concepts:
Term |
Definition |
|---|---|
Request |
When a customer proceeds to your checkout, your website sends a request to the Scurri API containing shipment details (destination, weight, basket value, etc.). |
Delivery Option Rules |
The pre-configured logic Scurri runs through to identify all applicable services for that scenario, rather than a single "best" match. |
Response |
Scurri returns a list of available delivery options (e.g., "Standard," "Next Day," "Collection"). |
service_id |
The Scurri ID for the carrier and service, which must be stored and passed back in the Create Consignment call at fulfilment. |
Estimated Delivery Date (EDD) |
The calculated delivery date based on carrier lead times. Requires a 'shipping date' in the request payload. |
PUDO |
Pick-up/Drop-off points for customer collection. Currently supported for carriers as well as your own store locations. NOTE: This feature uses a separate API and requires an independent integration. For more information, please see our API Documentation |